• Psythik@lemmy.world
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    4 days ago

    Why is Microsoft’s support so completely and utterly useless, anyway? Do they purposely hire people who don’t understand how computers work for their support team? They almost always reply with a “solution” that has absolutely nothing to do with the issue at hand. Why are they so bad at their jobs?

    • vithigar@lemmy.ca
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      11 days ago

      Because they’re not Microsoft support. Microsoft Answers is a user forum and the “MVPs” there providing “support” are at best volunteers and at worst bots.

    • zipzoopaboop@lemmynsfw.com
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      11 days ago

      My favorite one was an issue with a device not showing up when plugged in, and their solution is to click on it and reinstall drivers