PhilipTheBucket@ponder.cat to Technology@lemmy.zipEnglish · 2 days agoHP adds 15 minutes waiting time for telephone support callswww.theregister.comexternal-linkmessage-square24fedilinkarrow-up1119arrow-down11cross-posted to: technology@lemmy.world
arrow-up1118arrow-down1external-linkHP adds 15 minutes waiting time for telephone support callswww.theregister.comPhilipTheBucket@ponder.cat to Technology@lemmy.zipEnglish · 2 days agomessage-square24fedilinkcross-posted to: technology@lemmy.world
minus-squareearphone843@sh.itjust.workslinkfedilinkEnglisharrow-up13·2 days agoThey still have some catching up to do if they want to be as bad as Microsoft. Did you know they stop playing hold music after 3 hours?
minus-squareLaunchesKayaks@lemmy.worldlinkfedilinkEnglisharrow-up2·2 days agoSpent 9 hours on the phone with Microsoft one day for a work thing. 5 of those were me on hold. Thank God I was wfh that day lmao
minus-squareearphone843@sh.itjust.workslinkfedilinkEnglisharrow-up2·2 days agoYeah, that was my reason for calling too, but I just gave up after 6 hours.
minus-squareLaunchesKayaks@lemmy.worldlinkfedilinkEnglisharrow-up2·2 days agoI was being paid for it and the client I was doing work was paying for it, so I just played video games while on hold and my bosses praised me for being so dedicated lmao.
They still have some catching up to do if they want to be as bad as Microsoft.
Did you know they stop playing hold music after 3 hours?
Spent 9 hours on the phone with Microsoft one day for a work thing. 5 of those were me on hold. Thank God I was wfh that day lmao
Yeah, that was my reason for calling too, but I just gave up after 6 hours.
I was being paid for it and the client I was doing work was paying for it, so I just played video games while on hold and my bosses praised me for being so dedicated lmao.